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Crypto Screener

Crypto Robot Making

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Forex Robot Making

Getting Started with FXonbit

Step-by-Step Guide:

Sign Up & Create an Account

Visit FXonbit’s Registration Page and create your account. After filling out your basic information, verify your email to activate your profile.

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Connect Your Exchange Account

Head to the API Integration Section and follow the instructions for linking your Binance, BingX, or OKX account. Make sure to securely input your API keys.

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Explore the Dashboard

Once your account is linked, navigate the dashboard where you’ll find tools like screeners, the bot builder, and market data. Watch our Platform Walkthrough Video for a quick tour.

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Build Your First Robot

Start with our No-Code Robot Builder to create a simple trading robot based on your strategy. You can filter by indicators, oscillators, or price actions. Check out the Beginner’s Guide to Building Robots for a step-by-step tutorial.

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Troubleshooting API Connections

Common Issues:

Invalid API Key

Double-check your API key input. Go to your exchange, create a new API key, and copy-paste it into the API Key Input Field.

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Insufficient Permissions

Ensure that your API key has the necessary permissions (trading, reading balance, etc.). For Binance, BingX, or OKX, review their permissions documentation, available in our API Permissions Guide.

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Exchange Downtime

Sometimes exchanges undergo maintenance. If you’re experiencing connection issues, visit FXonbit Status Page or check the exchange’s official site for updates.

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How to Backtest Your Strategy

1. Create Your Strategy

Build your trading strategy by selecting filters and conditions in the Strategy Builder. Use indicators such as moving averages, RSI, or candlestick patterns.

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2. Set Timeframe and Historical Data

Choose the timeframe for backtesting (e.g., 1 hour, 4 hours, daily). Select the historical data period you want to test on, going back weeks or months.

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3. Analyze the Results

Once the backtest is complete, review the performance in the Backtest Reports section. Analyze the profit and loss, hit rate, and risk-reward ratios. Use this data to tweak your strategy for better performance.

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Using Pre-Built Filters and Robots

Browse Ready-Made Filters

Navigate to the Filter Library to view a collection of pre-built filters. Each filter has been designed by expert traders and is categorized by trading strategy (e.g., bullish, bearish, swing trading).

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Customize a Filter

Select a pre-made filter and customize it by adding or removing indicators or changing timeframes. Once you’re satisfied with the settings, save it to your profile and use it to create an automated robot.

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Deploy Pre-Made Robots

Visit the Robot Marketplace to find robots created by other users. You can either rent a robot or tweak one to match your trading goals. Detailed performance reports are available for each robot.

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Guide to Using Demo Trading

Activate Demo Mode

Go to your dashboard and toggle the demo trading feature. This will allow you to test strategies without using real funds.

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Set Your Virtual Budget

In demo mode, you can set your budget with a virtual amount of up to $100,000. This can be adjusted at any time through the Demo Settings.

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Test Strategies in Real Market Conditions

Trade using demo mode and see how your bots or filters perform under real market conditions. You’ll receive real-time notifications and performance reports, just like in live trading.

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Advanced Guide: How to Optimize Your Robot for Maximum Profit

Fine-Tune Buy & Sell Conditions

Adjust your bot’s buy and sell conditions based on its performance in the Optimization Section. You can modify conditions based on market behavior, such as volatility, trends, or specific price levels.

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Risk Management Settings

Use the advanced settings to implement stop losses, take profits, and trailing stops. Proper risk management is key to maximizing long-term profits.

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Analyze Performance Reports

After running your bot, review the detailed performance reports available in the Analytics Dashboard. You can track everything from P&L to maximum drawdown, and adjust your bot accordingly.

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Further Support

Need Help? We’re Here for You

Our dedicated support team is ready to assist you with any questions or issues.

Email Us

For detailed inquiries, you can email our support team.

[email protected]

We strive to respond within 24 hours.

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Get instant help through our live chat feature.

Available 24/7 for your convenience.

Contact Form

Fill out the form below, and our team will get back to you shortly.

We aim to respond within 24 hours.

Ticketing

Facing a specific issue?

Open a ticket through our Ticketing System, and we’ll respond within 24 hours.

Whether it’s a technical question or a billing inquiry, we’re here to help.

Knowledge Base

Explore our comprehensive Knowledge Base, where you can find articles on using every feature of FXonbit, from basic filters to advanced strategy building.

Educational Resources

Learn and Grow with FXonbit

Tutorials & Guides

Step-by-step guides on creating and optimizing trading bots.

Learning Center (Blog)

In-depth articles on market analysis, trading tips, and platform updates.

Free Trial or Demo Access

Not ready to commit yet? No problem! Open a Free Demo Account to explore FXonbit’s features without risking real money. Practice trading with simulated funds and experience the full power of our AI-driven platform.

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